Terms of service

TERMS OF SERVICE

Effective Date: September 5, 2026

Welcome to Rose Ritual. These Terms of Service (“Terms”) explain the conditions governing your access to our online store, your purchase and use of merchandise, and your interaction with the services available through our website.

In these Terms, “Rose Ritual,” “we,” “us,” and “our” refer to Rose Ritual. “You,” “your,” “customer,” and “user” refer to any individual who visits, browses, purchases from, or otherwise interacts with our online store.

By accessing our website or completing an order, you agree to these Terms and the additional policies referenced within them.

1. ROSE RITUAL ONLINE STORE

Rose Ritual operates an online retail store that may offer beauty, self-care, personal-care, wellness-oriented lifestyle, accessory, gift, and other consumer merchandise.

Our store allows customers to browse available products, review product information, place orders, submit payments, and communicate with us regarding purchases.

Our merchandise selection may change periodically.

2. ACCEPTANCE OF STORE TERMS

Your use of Rose Ritual is subject to these Terms.

Additional policies may govern particular aspects of your transaction, including our:

Privacy Policy;
Shipping Policy; and
Return & Refund Policy.

By completing a purchase, you acknowledge that you have had an opportunity to review the terms and policies applicable to your transaction.

3. ELIGIBILITY TO SHOP

Customers must have sufficient legal capacity under applicable law to enter into purchase transactions.

If you have not reached the age of majority applicable in your jurisdiction, purchases should be made only with appropriate involvement or authorization from a parent or legal guardian where required.

Certain merchandise may also carry product-specific age restrictions.

4. LAWFUL USE

You may use our online store only for lawful shopping and related purposes.

You must not use Rose Ritual to conduct fraudulent transactions, submit unauthorized payments, interfere with website security, distribute malicious software, or engage in activity prohibited by applicable law.

5. PRODUCT RANGE

Rose Ritual may periodically introduce, update, replace, or discontinue products and collections.

The presence of merchandise on our website does not guarantee permanent or future availability.

We may also establish reasonable quantity restrictions for particular products or promotions.

6. PRODUCT INFORMATION

We make reasonable efforts to provide useful information about merchandise offered through our store.

Product listings may include information concerning:

Ingredients or materials;
Product quantity or size;
Directions for use;
Available variants;
Product photographs;
Care instructions;
Applicable warnings; and
Other relevant characteristics.

Customers should review the applicable listing and product labeling before use.

7. BEAUTY AND SELF-CARE MERCHANDISE

Beauty, cosmetic, skincare, body-care, grooming, or other personal-use products may perform differently for different individuals.

Factors such as skin type, application method, routine, environment, individual sensitivities, and other circumstances may affect the customer's experience.

Unless expressly stated otherwise or required by applicable law, product descriptions should not be interpreted as guarantees of a particular individual result.

8. INGREDIENT INFORMATION

Where ingredients are relevant, customers should review the current product label or packaging before use.

Product formulations, labeling, or packaging may occasionally be updated by manufacturers or suppliers.

Customers with known sensitivities, allergies, or specific ingredient concerns should evaluate the applicable ingredient information carefully.

9. DIRECTIONS AND PATCH TESTING

Products should be used according to applicable directions and warnings.

Where patch testing is recommended by the manufacturer, customers should follow that recommendation before broader application.

Use should be discontinued if a product causes an unexpected or concerning reaction.

Customers should seek appropriate professional advice where an individual medical concern exists.

10. NO MEDICAL ADVICE

Information presented through Rose Ritual is intended for general product and shopping purposes.

Unless expressly stated otherwise, it is not intended to diagnose, treat, cure, or prevent a medical condition and should not replace advice from a qualified healthcare professional.

Nothing in this provision limits legal obligations applicable to products that are regulated differently under applicable law.

11. PRODUCT PHOTOGRAPHS

We seek to provide reasonable visual representations of our merchandise.

Actual colors, shades, textures, finishes, containers, labels, or packaging may differ slightly because of:

Photography;
Lighting;
Screen settings;
Device displays;
Manufacturing variations; or
Packaging updates.

Such minor differences do not necessarily indicate a defect.

12. PACKAGING CHANGES

Manufacturers and suppliers may revise product packaging, graphics, containers, or labeling from time to time.

Customers may therefore receive merchandise in packaging that differs from a photograph shown on our website while the underlying product remains materially equivalent.

Mandatory rights concerning materially different merchandise remain unaffected.

13. PRODUCT STORAGE AND CARE

Customers should follow any storage, temperature, handling, cleaning, or care instructions applicable to merchandise.

Products should not be stored or used in conditions inconsistent with applicable instructions.

Improper storage or handling may affect product quality or condition.

14. PRODUCT AVAILABILITY

All merchandise is offered subject to available inventory.

Adding a product to your shopping cart does not permanently reserve it.

Inventory may change before fulfillment because of customer demand, supplier availability, or other operational circumstances.

If a paid product cannot be supplied, any refund owed will be issued.

15. PRICING

Prices may be changed for future purchases.

Customers should review the applicable price during checkout before authorizing payment.

The checkout price will generally govern the transaction, subject to correction of genuine errors where permitted by applicable law.

16. TAXES AND OTHER CHARGES

The total amount presented before payment may include:

Product charges;
Applicable taxes;
Shipping fees;
Promotional discounts; and
Other amounts disclosed during checkout.

Customers are responsible for reviewing the complete transaction total.

17. PROMOTIONS

Rose Ritual may periodically provide discounts, promotional codes, special offers, or bundled pricing.

Promotions may contain separate conditions concerning eligible products, minimum spending, expiration dates, redemption limits, customer eligibility, or combination with other discounts.

Expired, fraudulent, altered, duplicated, or unauthorized promotional use may be rejected.

18. PRICING AND LISTING ERRORS

Although we make reasonable efforts to maintain accurate information, genuine errors may occasionally occur in prices, descriptions, inventory, photographs, promotions, or product specifications.

Rose Ritual may correct such errors when discovered.

If a material error affects an order that has not been fulfilled, we may provide corrected information or cancel the affected item where appropriate.

Any amount owed for canceled paid merchandise will be refunded.

19. PLACING YOUR ORDER

Submitting checkout constitutes a request to purchase the merchandise identified in your order.

An automated confirmation generally acknowledges that Rose Ritual received your submission.

It does not necessarily represent final acceptance or guarantee that every item can be fulfilled.

20. ORDER SCREENING

Before fulfillment, an order may be reasonably reviewed for:

Inventory availability;
Payment authorization;
Billing information;
Shipping details;
Purchase quantities; and
Fraud-prevention purposes.

We may request additional information where reasonably necessary to process an order.

21. ACCEPTANCE OR CANCELLATION OF ORDERS

Rose Ritual may decline, place on hold, or cancel an order when a legitimate reason exists.

Examples include:

Product unavailability;
Payment authorization failure;
Material pricing errors;
Incomplete customer information;
Reasonable indications of fraud;
Unauthorized payment use;
Shipping limitations; or
Applicable legal requirements.

If payment has been collected for canceled merchandise, any amount owed will be refunded.

22. CUSTOMER INFORMATION

Customers are responsible for supplying accurate and complete information during checkout.

Please verify your:

Name;
Email address;
Telephone number where requested;
Billing information;
Shipping destination; and
Payment details.

Contact us promptly if you discover an error.

Corrections cannot be guaranteed once fulfillment has advanced.

23. PAYMENT METHODS

Available payment methods are displayed during checkout.

By submitting a payment method, you represent that you have authorization to use it and authorize the applicable transaction.

Payment processing may involve independent financial institutions or payment providers.

24. TRANSACTION SECURITY

Rose Ritual may use reasonable measures intended to identify potentially fraudulent or unauthorized activity.

Transactions presenting legitimate security concerns may be temporarily held for review.

Customers must not knowingly use unauthorized payment credentials, provide materially false billing information, impersonate another purchaser, or attempt to bypass security procedures.

25. SHIPPING

Shipping is governed by our separate Shipping Policy.

That policy provides additional information regarding applicable:

Order processing periods;
Shipping methods;
Shipping charges;
Estimated transit periods; and
Geographic delivery limitations.

Please review the Shipping Policy before purchasing.

26. DELIVERY ESTIMATES

Unless expressly identified as guaranteed, shipping and delivery timeframes are estimates.

Carrier operations, holidays, severe weather, transportation interruptions, seasonal demand, address issues, or other circumstances outside our reasonable control may affect delivery.

27. DELIVERY INFORMATION

Customers are responsible for entering a complete and accurate shipping address.

If you identify an error after submitting an order, contact Rose Ritual promptly.

We may attempt to correct eligible information before shipment, but changes cannot be guaranteed after fulfillment or carrier processing has begun.

28. ORDER CHANGES

Requests to change products, quantities, variants, or delivery information should be submitted as soon as possible.

Whether a modification can be completed depends on the processing status of the order.

A requested change is not confirmed unless Rose Ritual accepts it.

29. CUSTOMER CANCELLATIONS

Customers may request cancellation before fulfillment reaches a point where the order can no longer reasonably be stopped.

Submitting a request does not guarantee cancellation.

After shipment, available return options will generally be governed by our Return & Refund Policy.

30. RETURNS AND EXCHANGES

Eligibility for returns or exchanges is governed by our separate Return & Refund Policy.

That policy may establish requirements concerning:

Applicable return periods;
Product eligibility;
Required merchandise condition;
Original packaging;
Seals or protective packaging;
Return procedures; and
Product-specific exceptions.

Nothing in these Terms removes consumer rights that cannot legally be waived.

31. HYGIENE-SENSITIVE PRODUCTS

Beauty, personal-care, cosmetic, grooming, or similar merchandise may be subject to special return conditions where hygiene or product integrity is relevant.

Depending on the applicable item and law, eligibility may be affected after a product has been opened, unsealed, tested, used, altered, or contaminated.

Specific requirements are governed by our Return & Refund Policy.

32. REFUND PROCESSING

Approved refunds will be processed according to our Return & Refund Policy and applicable law.

The customer's bank, card issuer, or payment provider may require additional time to post a refund after it has been submitted.

Processing periods controlled by independent financial institutions are outside our reasonable control.

33. DAMAGED, DEFECTIVE, OR INCORRECT ITEMS

Customers should inspect merchandise promptly after delivery.

If an item arrives damaged, defective, incomplete, or materially different from what you ordered, contact Rose Ritual.

We may reasonably request:

Your order number;
Photographs of the merchandise;
Photographs of relevant packaging; and
A description of the issue.

Available remedies will be determined according to our policies and applicable consumer law.

34. PRODUCT SAFETY

Customers should follow applicable product instructions, ingredient warnings, storage requirements, usage limitations, and safety notices.

Products should not be used in a manner inconsistent with their intended purpose.

Nothing in these Terms limits mandatory product-safety obligations imposed by applicable law.

35. RECALLS AND SAFETY NOTICES

If merchandise sold through Rose Ritual becomes subject to an applicable recall or material safety notice, customers should follow instructions issued by the manufacturer, supplier, regulator, or other responsible authority.

Where appropriate, we may take reasonable steps to communicate relevant information to affected customers.

36. CUSTOMER ACCOUNTS

If customer account functionality is provided, you are responsible for maintaining reasonable security over your account credentials.

Please contact us if you suspect unauthorized account access.

Rose Ritual may temporarily restrict an account where reasonably necessary to investigate suspicious activity or maintain security.

37. PRIVACY

Our handling of personal information is described in our Privacy Policy.

That policy explains how customer and visitor information may be collected, used, retained, disclosed, and protected.

These Terms should be read together with the Privacy Policy.

38. INTELLECTUAL PROPERTY RIGHTS

The Rose Ritual website may contain trademarks, logos, product photographs, graphics, written content, illustrations, designs, layouts, branding, and other protected materials.

Such content may belong to Rose Ritual or applicable licensors, manufacturers, suppliers, or other rights holders.

Access to our website does not transfer ownership of those materials.

39. USE OF WEBSITE CONTENT

You may access website content for ordinary personal shopping and informational purposes.

Unless authorized or otherwise permitted by applicable law, you may not commercially reproduce, distribute, republish, modify, sell, license, or exploit protected store materials.

The Rose Ritual name and branding must not be used in a manner that falsely implies authorization, sponsorship, partnership, or endorsement.

40. CUSTOMER REVIEWS AND CONTENT

Where available, customers may submit reviews, ratings, comments, photographs, or other content.

You should provide only content that you have the right to submit.

Customer submissions must not knowingly contain unlawful, fraudulent, infringing, threatening, malicious, defamatory, or privacy-violating material.

We may moderate or remove content where reasonably necessary.

41. PUBLIC SUBMISSIONS

When you intentionally submit content for public display through our store, you grant Rose Ritual a non-exclusive permission to reproduce, display, format, and use that content in connection with operating and promoting our business, subject to applicable law and our Privacy Policy.

You retain ownership rights that you otherwise possess in your original content.

42. THIRD-PARTY SERVICES

We may rely on independent service providers for functions such as website technology, payment processing, analytics, communications, fulfillment, and shipping.

Those providers may operate under separate terms and privacy practices.

To the extent permitted by applicable law, Rose Ritual is not responsible for independent third-party conduct outside our reasonable control.

43. EXTERNAL LINKS

Our website may contain links to third-party websites or services.

Providing a link does not necessarily mean that Rose Ritual owns, operates, endorses, or guarantees the external service.

Customers should review applicable third-party terms and privacy policies before using those services.

44. PROHIBITED CONDUCT

You may not use Rose Ritual to:

Engage in unlawful or fraudulent transactions;
Attempt unauthorized access to accounts or systems;
Circumvent security protections;
Introduce malware, viruses, or harmful code;
Intentionally disrupt website operation;
Unlawfully collect personal information;
Infringe intellectual property or privacy rights;
Submit materially deceptive transaction information; or
Assist another person in prohibited conduct.

Material violations may result in restriction of access.

45. WEBSITE AVAILABILITY

We make reasonable efforts to maintain reliable website functionality but cannot guarantee uninterrupted or error-free access.

Maintenance, security updates, software changes, technical failures, network interruptions, or third-party service outages may affect availability.

We may temporarily modify or suspend functionality where reasonably necessary.

46. CHANGES TO PRODUCTS OR SERVICES

Rose Ritual may modify, replace, introduce, or discontinue merchandise, collections, website features, or services.

Such changes do not eliminate obligations arising from completed transactions or mandatory rights available under applicable law.

47. WARRANTIES AND CONSUMER PROTECTIONS

To the maximum extent permitted by applicable law, our website and digital services are provided on an “as available” basis.

We do not guarantee that every website feature will operate continuously or without technical errors.

Certain products may carry separate manufacturer or supplier warranties.

Nothing in these Terms excludes statutory warranties, consumer guarantees, or other protections that cannot lawfully be excluded.

48. LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, Rose Ritual will not be liable for indirect, incidental, special, exemplary, punitive, or consequential damages arising from use of our website or services where such liability may lawfully be limited.

Any limitation applies only to the extent permitted by law.

Nothing in these Terms restricts liabilities, rights, or remedies that applicable law does not allow us to restrict.

49. INDEMNIFICATION

To the extent permitted by applicable law, you agree to indemnify Rose Ritual against reasonable third-party claims, losses, liabilities, damages, and expenses resulting from your unlawful use of our services, material violation of these Terms, or infringement of another person's legal rights.

This provision does not require you to assume responsibility that applicable law requires Rose Ritual to bear.

50. SEVERABILITY

If a provision of these Terms is determined to be invalid or unenforceable, it will be limited or severed only to the extent necessary.

The remaining provisions will continue in effect.

51. TERMINATION OR RESTRICTION

You may discontinue use of our online store at any time.

Rose Ritual may restrict or terminate access where reasonably necessary because of fraud, unlawful activity, serious security concerns, substantial misuse, or material violation of these Terms.

Provisions intended by their nature to survive termination will remain effective to the extent permitted by law.

52. RELATED STORE POLICIES

These Terms operate together with our applicable:

Privacy Policy
Shipping Policy
Return & Refund Policy

These policies supplement the Terms and provide additional conditions regarding their respective subject areas.

53. ENTIRE AGREEMENT

These Terms and the policies incorporated by reference constitute the agreement governing your use of the Rose Ritual online store and applicable purchases made through it.

Our failure to enforce a provision on one occasion does not automatically waive our right to enforce it later.

54. GOVERNING LAW

These Terms are governed by applicable laws of the United States and, where applicable, the laws of the State of Idaho.

Nothing in these Terms is intended to waive, reduce, or eliminate mandatory consumer protections, statutory rights, or remedies available under applicable law.

55. CHANGES TO THESE TERMS

Rose Ritual may revise these Terms periodically to reflect changes in our merchandise, operations, technology, website functionality, policies, or applicable legal requirements.

The current version may be published through our website with a revised effective date.

Where applicable law requires additional notice or consent for a material change, we will comply with those requirements.

56. CONTACT ROSE RITUAL

If you have questions regarding these Terms of Service, your order, our merchandise, or use of the Rose Ritual online store, please contact us:

Shop Name: Rose Ritual
Address: 4615 E 16th Ave, Post Falls, ID 83854, United States
Phone: +1 208-691-8312
Email: robertkrysik874@gmail.com